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Publix Reviews

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  • Management

    I am a very frequent shopper at the Carolina Forest store in Myrtle Beach, SC Today I was disrespected in front of an employee by the assistant manager Michael McCormick. I was given the word the word of one of the lower managers that I would be offered a credit on a new parsley plant in the amount of $2.99. The customer service person (Chrissy) was chastised for not informing McCormick about my refund/credit and after questioning me as to the name of the employee that authorized the refund when I couldn't recall his name. McCormick was not personable, or friendly but talked to me... More...
    (Shopping, Chain Stores)
    DCTUSA's Picture   DCTUSA    0 Comments   Comments
  • Deli Dept Coral Springs 2201 University Dr

    I have shopped at this store for yrs, even before it was Publix. I avoid Deli Dept. employees rude and could care less about customer service. I have complained to Store Mgr Jeff in the past, he is not concerned and it he should be, it starts at the top. If he (Jeff) is not concerned about customer service, why should his employees. My food bill runs $900 to $1000 a month. I will be spending my money at a different store. Shame on management and Publix I would think your employee training would be the best, NOT!!!!!!!! More...
    (Shopping, Chain Stores)
    lily1250's Picture   lily1250    0 Comments   Comments
  • No customer service at Mt. Zion Publix

    As a family we've been Publix shoppers since the 60's in Hollywood/Miramar. After moving to Atlanta, we talked about and waited for Publix to come to Georgia. At the Mt. Zion Publix (near me) things have been going downhill for quite some time. Go around 3 p.m. when folks are stopping on the way home and it's 2 Express and 2 Full Service lanes REGARDLESS of how many folks are there. I always place my Publix bags with my coupons on the belt. Today the coupons wound up on the floor as my distracted cashier (Kym) handed the bags to the bagger. After telling her what she did and... More...
    (Shopping, Chain Stores)
    tomflo08's Picture   tomflo08    0 Comments   Comments
  • Publix bakery personnel are rude and condescending

    rude and condescending bakery people It couldn't care less about helping anyone and then when you finally wait for 15 minutes by my phone clock with no one else standing around as they straighten up cabinets and cakes. Then they have the nerve to look down there knows me when I want something written on the birthday cake and they have the nerve to tell me they're charging a few dollars extra for a single small rose on top of an overpriced birthday cake that has been frozen. Goodbye Publix hello Winn Dixie. More...
  • Publix is awful

    Terrible service, particularly in the way of providing their promised service of Bama cash usage. As a student with limited funds, I saved up my dining dollars so that I could purchase my groceries throughout the summer months..However, the times that I have attempted to purchase my groceries, the machine has been "out of service". This isn't a situation that university students should have to pay for out of pocket, it's something that publix should have to cover after having advertised the ability to cover such expenditures. More...
    Heholder1's Picture   Heholder1    0 Comments   Comments
  • Can't shop in peace at Publix 885 Woodstock King Plaza Roswell

    A blonde long hair female from your Suntrust bank approached me during my shopping today. After 4 times rejecting her, she continued to bother me by walking next to me and annoyed about why won't I close my accounts with Wells Fargo. I have to be rude to her to leave me alone because she won't stop following me. Sad to say I will not longer came to this Publix, is not a welcoming place with this woman around. She gave me her card her name is Ayca Diaz, she said she was the manager for Suntrust. Then I saw her doing the same awful approached to other customers. If this is part of... More...
  • Publix pharmacy

    I called in high blood pressure medicine on a Friday, went on Tuesday to pick it up and they said it was on back order from the company, but they could call another publix for me. Ok great, they couldn't let me know this three days ago. While there I was dropping off two more prescriptions. They said it would take 45 minutes to an hour. I said I would be back in an hour and 15 minutes to be safe. It was not ready when I got there, nobody was filling medications, in fact the assistance pharmacist was socially talking to another publix employee who looked like she was on break (soda in... More...
    (Shopping, Chain Stores)
    Cindyking's Picture   Cindyking    0 Comments   Comments
  • Deli counter

    As a frequent shopper at Publix country isle store I needed to find my new home. I chose Weston town center which is a very nice store except for the deli counter. The employees are great but the wait is ridiculous. I have yet to be at the counter and wait less than 20 minutes!!!! I called the asst manager over this week after taking pics of the 10 people in line ahead of me! I walked out without my meats and cheese since I did not have 45 min. To wait! I know there are growing pains but remember the loyal customers of country isle need a home without the ridiculous waits.....there are a... More...
    (Shopping, Chain Stores)
    Baroff1's Picture   Baroff1    0 Comments   Comments
  • Employees being mistreated

    As a frequent customer at publix in sunrise fl, I have witnessed things that i cannot believe. I have seen employees be mistreated and talked to in very disrespectful manors. To ad to the situation a customer service staff asking a employee who obviously has a medical condition why she must use the restroom so frequently when it is not the other employees business. When i saw the young girl being asked such a question i could tell she felt very violated and uncomfortable. I have been told by a certain employee that she feels uncomfortable with certain employees. I happened to ask why. She... More...
    (Shopping, Chain Stores)
  • Cheap bastard

    I used to love publix and the good is still good (for the most part) but the publix company are such bastards now. They over price everything. I no longer get subs there due to the fact that one half at publix is 2 dollars more than a footlong at subway. Are you kidding me? Is rather drive the extra 10 min. One more thing that will hopefully get peoples attention. I volunteer at a local church and businesses like publix will donate food for our food drives. Good thing to do right? Wrong! They've only ever sent us meat. SPOILED MEAT! Everything they send us is spoiled. We have to go... More...
    (Shopping, Chain Stores)
    Jackie75's Picture   Jackie75    1 Comments   Comments
  • Opened and used

    I usually go to Publix for most of my shopping needs. Last night, after a 10 hour day, I stopped at Publix to get some peanut butter. I went home put it in the pantry to use in the morning. The next morning, I discover that this peanut butter has been used and opened!!! Gross!! Am I supposed to open all peanut butters to make sure it is sealed?? So no breakfast for me. In this case, I had to go back to publix tonight after a 10 hr day just to make this mess right. I expected that I get an exchange and a refund as a courtesy for the inconvenience and to show that Publix cares about its... More...
    (Shopping, Chain Stores)
    Sholee0525's Picture   Sholee0525    0 Comments   Comments

    A friend bought of Publix Brand Macadamia Nuts. Nothing on can to tell where the nuts were harvested or from. Only that they were distributed by Publix. They are awful. Truly. The taste is terrible. Tried mixing with in other foods (cookies, recipe on can, etc.) and all were tainted by the poor taste of the nuts. My advice is that if you can't measure up to the competition, know when to fold. Better not to try than to fail this miserably. More...
    lorach's Picture   lorach    0 Comments   Comments
  • Cashier Complaint

    Last Thursday I took my husband who suffers with neurological issues (including alzheimers) caused by chemotherapy with me. I try to let him do small tasks to give him a feeling of being helpful. I handed him a tube of cream to pay for and gave him cash. I told him to go ahead of me so that if he had trouble I'd be there. I turned to grab some bagels off the table by the line and while doing so the man in front of him told him to go ahead of him. It was easier to just go ahead , than for him since he has trouble getting the right words out. My husband walked over to the bench and sat... More...
    (Shopping, Chain Stores)
    pcrhodes's Picture   pcrhodes    3 Comments   Comments
  • Bakery

    Though they are the closest grocery store to our home, we have recently stopped shopping at Publix (00897). The cause was the Bakery. We figured that if we could not trust the Bakery (Publix branding) then we should not trust them store wide. Situations: 1. They have a delicious 'special' cakes. They now cost 24.99. The is $5.00 increase in cost within the past year and the cakes are now much, much smaller then they were orginally ... Some of them are about the size of a large cup cake (7" cakes for 25.00?). We pay $3 more at another bakery, but the cakes are 12",... More...
    (Shopping, Chain Stores)
    DocDoc's Picture   DocDoc    0 Comments   Comments
  • Hostile cashier hits customer

    I was in Publix ( Hollywood Young circle Florida) today (06/01/2012 ) and I actually witnessed a cashier hit a customer on her hand because she asked for her name to report her to a manager! unbelievable I could not entrust my eyes......How dare the cashier feel that she can hit a customer. If it were me I would have called the Police and have her arrested on the spot! all I heard the Manager Brian Jackson say to the lady is that he was sorry that it happened. I will not be shopping at publix again if this is how customers are treated.I will take my hard earned money elsewhere ! More...
    (Shopping, Chain Stores)
    MCKENZIE's Picture   MCKENZIE    2 Comments   Comments
  • Disrespect

    I enjoy working at Publix, but not when it comes to being mistreated. I have worked there since September and working with my co-workers is a great opportunity! However, I feel unwanted and mistreated by a manager at Publix. I am so hurt that I feel deep down in my heart that quitting is the right thing to do. I hate to do this, but because of this experience I am dealing with really makes Publix not a great place to work. I am very upset due to our motto "Where Working Is A Pleasure." I hope this improves because I need to make the money for college but not in a manner where I... More...
    mistreated94's Picture   mistreated94    2 Comments   Comments
  • Pricing

    As measured by prices paid for regular store items, prices at the West Palm Beach, FL (Rosemary Avenue) store are up an average of 40% (annualized) over the last 6 months. Hardly a policy that gives shoppers the comfort that this company is sensitive to the economic conditions prevailing in all income sectors. Shame on you! More...
    (Shopping, Chain Stores)
    Truffles's Picture   Truffles    0 Comments   Comments
  • gouging

    I am forced to go to Publix because they are the only ones carrying my brand of coffee - Melita. Two weeks ago I bought a can at their Light House Point, FL store for $4.99. I went back yesterday to buy another - it was $6.99! I called the manufacturer in NJ and no, they didn't raise their price. Publix has always been a rip off. Whether its cigarettes, club soda, fruit or whatever, they will rob you blind, I don't like them! More...
    (Shopping, Chain Stores)
    Publix's Picture   Publix    2 Comments   Comments
  • Never to to Publix

    I just want to share my worse experience. A friend of mine sent me $3000 via Western union and I went there to get money. there was a Publix Customer relation Asst. Manager( Publix is known as best customer service) Miss Young, she aked me to fill a form in order to recieve the money, and later her assistent told me that according to her system, they dont have enough cash now, but they can get me check. I said that is fine with me, I was with my family ( 2 kids; 4 and 2 years), we were planing to go to Bank after getting check, and later it was plan to go to Park. the time we got to Public... More...
    (Shopping, Chain Stores)
    namal786687's Picture   namal786687    0 Comments   Comments
  • deli

    The deli worker at the publix in Lakeland Fl.on Katleen Rd. are never friendly, they act like its a chore to wait on you.I ask for a lb. of chicken tenders this a. m. and was told it would be about 20 min. I walked around for 15min. and came back and stood there for 25 more min, and finally ask was they going to be ready soon and she said they have 2 more min., I cant take them up till their ready, very rudely. I had meat in my buggy that needed to be checked out. None are friendly. More...
    (Shopping, Chain Stores)
    barbar's Picture   barbar    1 Comments   Comments


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