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Publix Complaint - Publix pharmacy
Publix Complaint

Publix Complaint

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Publix pharmacy


I called in high blood pressure medicine on a Friday, went on Tuesday to pick it up and they said it was on back order from the company, but they could call another publix for me. Ok great, they couldn't let me know this three days ago. While there I was dropping off two more prescriptions. They said it would take 45 minutes to an hour. I said I would be back in an hour and 15 minutes to be safe. It was not ready when I got there, nobody was filling medications, in fact the assistance pharmacist was socially talking to another publix employee who looked like she was on break (soda in hand). When I told them I was told it was suppose to be ready 15 mminutes ago,I was told I needed to understand how busy they were, really no one filling meds and employees standing around talking. When I raised a fuss suddenly 3 people stated filling meds. I still had to wait 15 more minutes to get my meds. I think it is time to find another pharmacy. This after 2 years ago when they gave me a antibiotic I was allergic to, even though they had it on record, never got an apology got that BIG mistake that put me in urgent care!


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